At Dinosaurcacao, we are committed to providing you with high-quality healthy chocolates that meet your expectations. However, if for any reason you are not satisfied with your purchase, we offer a return and refund policy that is fair and straightforward.

​

Return Policy:

• You may return any item within 14 days of receipt for a refund or exchange.

• Items must be returned in their original packaging and in a new, unused condition.

• Shipping costs for returns are the responsibility of the customer, except in cases where the product is defective or damaged upon receipt.

• Please contact us at dinosaurcacao@proton.me before returning any item to receive a return authorization number.

​

Refund Policy:

• Refunds will be issued within 7-10 business days of receipt of the returned item.

• Refunds will be issued to the original payment method used for the purchase.

• Shipping costs are non-refundable, except in cases where the product is defective or damaged upon receipt.

​

Cancellation Policy:

• Orders may be cancelled within 24 hours of purchase for a full refund.

• Orders cancelled after 24 hours will be subject to a 20% restocking fee.

​

At Dinosaurcacao, we take pride in our products and want you to be satisfied with your purchase. If you have any questions or concerns about our return and refund policy, please contact us at dinosaurcacao@proton.me